FAQ
Frequently asked questions
What is your minimum order quantity (MOQ)?
Our standard MOQ is 50 pieces per style per color, making us ideal for startups and established brands scaling production.
Do you offer private label and custom branding?
Yes. We provide full private label manufacturing including woven labels, hangtags, custom packaging, polybags and barcodes.
What is the difference between OEM and ODM?
OEM means we manufacture your existing designs and tech packs. ODM means we develop new products for you from concept to finished garment.
How long does sampling take?
Sampling typically takes 7–10 working days after design and fabric confirmation.
What is your bulk production lead time?
Bulk production usually takes 25–40 days depending on quantity, fabric and customization.
Which countries do you export to?
We export to 30+ countries including the USA, Canada, UK, Germany, France, Italy, Spain, Netherlands, Australia and Scandinavia.
Can you match Pantone colors?
Yes, we dye and match to specific Pantone references for brand-consistent color.
What printing methods do you offer?
Screen printing, DTF, DTG, sublimation, silicone, rubber and reflective printing, all in-house.
Do you provide tech pack support?
Yes. Our product development team can build or refine your tech packs at no extra cost on confirmed orders.
What fabrics do you work with?
Cotton, organic cotton, French terry, fleece, cotton spandex, polyester, poly spandex, nylon spandex, interlock, mesh, rib, scuba and performance knits.
Do you offer sustainable or organic options?
Yes, we offer organic cotton and recycled polyester options for eco-focused brands.
Can I order samples before bulk production?
Absolutely. We recommend approving a pre-production sample before confirming bulk.
What quality standards do you follow?
We inspect to AQL 2.5 with checkpoints at cutting, sewing, finishing and packing.
Do you handle export documentation?
Our standard MOQ is 50 pieces per style per color, making us ideal for startups and established brands scaling production.
Can you develop a full custom collection?
Yes. From concept and fabric development to finished packaged garments, we deliver full-package (FPP) manufacturing.
What are your payment terms?
Typically a deposit to begin production with balance before shipment. Terms can be discussed for repeat clients.
Can you ship by both air and sea?
Yes, we arrange air freight for speed and sea freight for cost efficiency on larger orders.
Do you work with Amazon FBA sellers?
Yes, we support FBA prep including labeling, poly bagging and carton requirements.
How do I request a quote?
Use our Request a Quote form or WhatsApp us with your product, quantity and target specifications.
Do you sign NDAs?
Yes, we protect all client designs and are happy to sign non-disclosure agreements.